Hikoki tools come with a standard 3 year warranty from date of purchase. Hikoki offer an extended Hi5 warranty to 5 years when the tools* are registered within 28 days of purchase. Register your products for Hi5 warranty here https://www.hikoki-powertools.co.uk/service *Tools covered by the Hi5 warranty - 18v & 36v Brushless tools, 5.0Ah batteries and above & Multi Volt Batteries Heavy Duty 3 Year Warranty The HiKOKI Heavy Duty Warranty scheme covers other cordless and electric power tools which aren't included in the Hi5 warranty. As of November 2019, we no longer require registration to be completed for the 3 year warranty. In the event of a warranty claim all you need to do is complete a warranty return, but please note you must have your proof of purchase. If your tool was purchased prior to November 2019, you will need to quote your warranty registration number as well as providing your proof of purchase. If you can’t find your registration number, please email info@hikoki-powertools.co.uk for assistance The extended warranty is still subject to terms and conditions. Some batteries and tools are not eligible for the extended warranty. IF YOU HAVE AN EXISTING WARRANTY: Any warranty registrations that were entered on the Hitachi Power Tools site have been archived in accordance with GDPR. You have the right to access your data or have your data deleted at any time. If you would like a copy of your warranty data, please email info@hikoki-powertools.co.uk Should your Hikoki tool require warranty repair please use this form to request a free collection and return https://www.hikoki-powertools.co.uk/service/login This guarantee does not affect your statutory rights. Instruction manuals are available here https://www.hikoki-powertools.com/manual_view_export/
Delivery Methods
We use DPD for the majority of our deliveries. We aim to despatch 'IN STOCK' orders from our Coventry branch by 4pm using DPD next day delivery service which means your order should arrive next working day. Please note if your product is in stock at one of our other branches (Not Coventry) then these orders may take 2-5 days for delivery. Delivery is FREE on orders over 75.00 ex VAT.
We currently only deliver to Mainland UK, excluding Highands and Islands.
To tack your parcel please go to https://track.dpd.co.uk or alternatively download the DPD app here: https://www.dpd.com/nl/en/mydpd-app/
